Convert Non-English Patient Inquiries Into Completed Consultations Without Burdening Clinical Leadership
Bridging the gap between front-desk capacity and limited-English-proficient (LEP) patients. We qualify incoming patient inquiries, explain outpatient procedures, and book consultations directly into your calendar—backed by formal Business Associate Agreements (BAAs) and transparent, ethical pricing.
The OpenLingua Transparent Standards Guarantee
Unlike private staffing brokerages, OpenLingua never takes cuts from frontline linguists. 100% of professional fees go directly to the accredited medical coordinator rendering the care. The clinic pays OpenLingua solely for technical infrastructure, HIPAA data compliance, intake script architecture, and calendar automation.
Transparent, itemized pricing
Every engagement states two separate amounts: what the accredited medical coordinator earns, and what OpenLingua charges for the infrastructure around them. No bundled markup, no wage skimming.
20-Lead Clinical Pilot
Practitioner Outreach & Scheduling (20 contacts)
Pass-through directly to coordinator
100% pass-throughOpenLingua Protocol & BAA Infrastructure
HIPAA BAA execution, custom procedure cheat sheet, encrypted routing, conversion ROI report
Best for: Stalled lead recovery and validating conversion before committing to monthly support.
Monthly Dedicated Practice Retainer
OpenLingua Platform & Governance Fee
Ongoing HIPAA BAA oversight, intake portal access, SMS communication routing, monthly conversion analytics
Bilingual Patient Navigation Pool
Standard pass-through directly to dedicated, accredited medical intake coordinators (typically booked in 10-hour or 20-hour monthly blocks)
100% pass-throughBest for: Busy outpatient physical therapy, chiropractic, orthopedic, and surgical centers.
Enterprise Multi-Location Integration
EHR-integrated bi-directional scheduling
Two-way appointment write-back into your practice management system
Multi-clinic patient navigation rosters
Dedicated coordinators assigned across every location
Custom administrative training & live clinical interpreting bridges
Front-desk enablement plus on-demand clinical interpreting escalation
Best for: Health systems and multi-site groups integrating patient navigation across locations.
Coordinator hours are billed at the coordinator's own published rate and remitted to them in full. OpenLingua invoices only the platform, governance, and infrastructure amounts shown above.